Team Leader

9/2007 - 4/2009

Air System Components

Manager

• • Act as a liaison between internal business stakeholders and IT Department. • Analyze business operations and processes and recommend streamlined solutions. • Lead Warehouse and E-catalog software projects – both are in Production now. • Plan and manage time and resources in the most efficient manner. • Successfully analyzed and implemented Oracle/Siebel CRM software for the company. • Efficiently communicate with business stakeholders, IT personnel and software vendors • Chair committee to analyze ERP software packages. • Examine, prioritize and schedule for implementation company wide Help Desk tickets. • Lead conference calls and meetings with software vendors and internal customers. • Negotiated contract terms and licenses with software vendors. • Developed various COGNOS and CRM business unit reports. • Identify and analyze software packages and test internal company software tools. • Write clear, concise and unambiguous software tool specifications and test cases. • Respond to and resolve any questions by company president, VPs or outside vendors. • Responsible for company wide Business Continuity Plan (BCP) implementation. • Participated in SOX compliance and implementation procedures.

3/2002 - 6/2007

Custom Credit Systems Inc.

Individual Contributor

• Work directly with mega national banks that are customers of the company during system development lifecycle. My primary job functions included: • Analyze, develop, document business requirement specifications submitted by clients. • Collaborate with client bank and recommend system enhancements to the existing requirements to achieve desired goal. • Design use cases based on the scenarios submitted by the bank and write requirement specs based on these use cases. • Recommend changes to screens specs to enhance their underlying functionality. • Create mapping documents to relate AFS mainframe fields used by the client as a system of record to the fields used in web tool and client server applications. • Map mainframe fields to the web and client server applications fields. • Lead conference calls with client bank frequently to ensure business specifications are met. Adapt quickly to changed specifications to meet client’s ongoing business needs. • Compose test cases based on the business requirements to ensure good implementation. • Make sure the specs are not ambiguous and not open to interpretation by the designer. • Implement the agreed upon requirement specifications. • Modify / add database tables and write stored procedures. • Craft complex SQL queries for client’s booking, productivity and queue reports. • Test the software based on the test cases to ensure all the specs are implemented. • Design project plan. Manage the time and allocated resources wisely to make sure deadlines are met and client receives best quality product. • Provide ongoing support to client bank and resolve any issues in a timely manner. • Track issues received from integration and user acceptance testing via Clear Quest and Mantis logging systems and make sure they are addressed in a timely manner. • Field questions and resolve any problems the client may come up with.

1/1987 - 4/2001

Ericsson Telecom Inc.

Individual Contributor

• Part of a team of 6 developers working on signaling interface tool, designed to keep track of relations between signals, blocks and signal interfaces in AXE switch. This web based tool kept track of signal versions, revisions, status, responsibilities, and projects, as well as generated signal survey and description documents. • Use SDL and UML, design and implemented requirements for the tool • Test the tool against requirements on NT 4.0 and Unix Solaris • Design tools database in Sybase 11, which was later converted to Oracle 8.i • Teach tool methodology and use classes to switch designers Senior Developer November 1997 - February 1999 Head a team of 5 designers responsible for design support tools for R&D department. • Design, test, maintain, install and administer software tools used in switch design: parsers, editors, compilers, utilities, documents and program generators Senior Developer January 1995 - October 1997 One of 4 designers responsible for Delta tool development. This application for document archival, retrieving and tracking is now accessible from XP, Unix, IBM and web. • Design software to automate multi-node libraries for document storage, retrieval, searching and reporting; upgrade tool functionality by adding new features. Developer April 1991 - December 1994 Metrics group team member. Responsible for gathering information from company databases and generating statistical reports for Ericsson’s R&D departments worldwide. • Write programs to extract data from various tools and databases and pre-process it before it could be imported into database. • Construct shell scripts for data import, manipulation, and normalization. • Maintain database integrity, manipulate tables and streamline SQL queries for greater efficiency and reduction of execution time, write procedures and triggers. Developer January 1987 - March 1991 Tools group team member designing, maintaining and administering software tools. • Design a document parser / checker for AXE switch Command Descriptions • Design utility tools for design groups

1994

Master Degree

UT Dallas

• CS

1989

Bachelor Degree

UT Dallas

• CS