Dedicated, Hard-Working Paralegal

Industry:	Legal Services
Occupation:	Paralegal
Education level:	Master
Will Relocate:	No
Location:	Apopka, FL

10/2006 - 4/2009

Universal Technical Institute

Individual Contributor

• • Recruit students for UTI/MMI, Inc. programs by responding to incoming calls from inquiring students nationwide; provide program information • Screen and interview potential students and their families to ensure a proper fit for both the student and the institute. • Determine if student meets qualifications to be recommended for acceptance into respective programs. • Address any issues or concerns raised by students or parents of students regarding cost, financing, dress code, curriculum, tutoring, testing procedures or cancellation policy • Conduct follow-up calls to ensure attendance of future start date. • Effectively and accurately communicate school policies, processes, and procedures relating to the various student support services including part-time and graduate employment, financial aid, housing, etc. • Assist students with financial planning for out-of-state move • Conduct tour of school campus • Maintain records of calls made, calls received, and issues/concerns addressed

11/2004 - 10/2006

University of Phoenix

Individual Contributor

• • Responsible for advising undergraduate and graduate students regarding admissions and degree completion requirements, and enrolling them in the University's programs. This requires the use of judgment and discretion on a periodic basis. • Assisted students with funding process for their education. • Advised students on financial aid options regarding federal and state government based loans and grants. • Develop academic plans for degree completion, following standardized University guidelines and procedures. • Maintain a high level of interpersonal and communication skills to accurately convey University information • Maintain a general knowledge of higher education market and industry. • Maintain a general understanding of business, education, and technology, counseling and nursing programs of study. • Presented PowerPoint progress review on first half fiscal performance to the President and the VP of Enrollment for the State of Florida. • Continuously presented monthly PowerPoint progress reviews of monthly performance to the Campus President, the Director of Enrollment, the Enrollment supervisor and the entire admissions staff.

1/2004 - 8/2004

Florida Technical College

Individual Contributor

• • Interviewed candidates for admission and instructed them on the benefits of a college education. Assisted students in formulating a plan to advance their education. • Assisted students with funding process for their education. • Advised students on financial aid options regarding federal and state government based loans and grants. • Created Power Point presentations of all programs offered, and presented it to potential students to help them make an informed decision in selecting a school. These presentations were subsequently utilized by the Admissions Department for purposes of promoting the programs and the school to the prospective student. • Was required to gather information regarding the school’s Allied Health and computer-based programs to ensure a knowledgeable and effective presentation of these programs. • Collected, reviewed, and assessed applications and related documents for compliance with eligibility for admissions. • Recorded and monitored data into a Campus 2000 student database system. Managed files and records to ensure accurate progression throughout the admissions process. • Resolved routine application processing problems and coordinated the resolution and/or referral of specific policy-related and procedural queries and problems. • Responsible for calling potential students to recruit them, qualify them and set appointments. • Followed up with the candidate through the enrollment process up to and including active attendance in school for the first week. • Was required to generate my own leads to meet the company’s team and individual monthly quota.

1/2003 - 1/2004

High-Tech Institute

Individual Contributor

• • Interviewed candidates for admission and instructed them on the benefits of a college education. Helped students and their families formulate a plan to advance their education. • Assisted students with funding process for their education. • Advised students on financial aid options regarding federal and state government based loans and grants. • Recruited prospective students, and was responsible for calling the inquiries to qualify and set appointments. • Was required to conduct research of the school’s Allied Health and IT programs to ensure a knowledgeable and effective presentation of these programs. • Collected, reviewed and assessed applications and related documents for compliance with eligibility for admissions. • Recorded and monitored data into a Campus 2000 student database. Managed files and records to ensure accurate progression throughout the admissions process. • Resolved routine application processing problems and coordinated the resolution and/or referral of specific policy-related and procedural queries and problems. • Followed up with the candidate through the enrollment process up to and including active attendance in school for the first week. • Provided administrative support to include the expediting and coordinating of incoming and outgoing documentation relative to the admissions policy and procedural issues. • Used independent judgment to manage and impart confidential information in addition to maintaining confidentiality; organized workload to ensure deadlines were met, and scheduled work assignments in order of priority.

9/2001 - 1/2003

MAHER, GUILEY & MAHER, P.A.

Individual Contributor

• • Worked with attorneys to handle and expedite court pleadings and documents in order of priority and in compliance with statute of limitations. • Assisted with legal research and writing, drafting of discovery documents and responses, transcription, scheduling of hearings and depositions. • Assisted in the preparation of medical malpractice suits by organizing and preparing medical records for trial, obtaining medical insurance lien information and outstanding medical bills of clients for preparation of trials. • Handled Spanish translation of correspondence and documents; assisted Spanish-speaking clients and the firm’s private investigators with translating interrogations of clients of opposing counsel for pre-trial discovery purposes.

2006

Master Degree

University of Phoenix

• Business Administration

1997

Bachelor Degree

University of Central Florida

• Legal Studies

1993

Associate Degree

Valencia Community College

• General Studies

1991

High School/GED Degree

Boone High School

• General Studies

BA in Legal Studies, MBA