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Proven Human Resources Professional who is tenancious in building new business, securing customer and associate loyalty.
Human Resources professional experienced in all aspects of recruiting, training, and employee relations. Energetic leader of professional development and problem resolution. Demonstrated ability to work effectively with all levels of employees and customers. Superior communication/presentation skills and proven ability to diffuse highly charged situations. Tenacious in building new business, securing customer and associate loyalty and forging strong relationships. Extensive background in Human Resources affairs, including employee recruitment and retention,staff development, mediation, conflict resolutions, and benefits administration, HR record management, developing HR policies and procedures, and legal compliance. Proven Success in Building Relationships through developing team building programs, creating Personal Development Plans, and Leadership Dimensions to reduce turnover and build associate loyalty.
Staffing Manager
About Me
Industry: |
Human Resources |
|---|---|
Occupation: |
Staffing Manager |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Saint Louis, MO |
Work Experiences
9/2003 - 10/2008
Professional Employment Group
Director / VP
- Directed multiple branch offices regarding sales, service, operations, and employee relations. Created an annual budget including revenue goals, costs, project
estimates, and profit measures. Successfully performed high volume full-cycle recruiting of candidates in the manufacturing, call center, and clerical/administrative sectors resulting in successful placement of 1000+ individuals on an annual basis. Created client specific orientations along with client safety inspections and safety
walks to reduce worker's compensation costs and incidents by 20%. Responsible for
Training and development of Sales Personnel along with Account Review and
approval of all new clients. Responsible for all aspects of Client/Account Management and Development as well contract, bids and proposal negotiations.
Key Accomplishments:
Played key role ensuring the successful launch of new company division. Structured and implemented programs and policies in the areas of training, compensation, benefits, incentives, and new hire orientations.
Participated in EEOC and harassment investigations.
Conducted monthly training sessions with staff.
Created Professional Development Plan and Leadership Dimensions based on company core values along with Mentor Program for a successful reduction in staff turnover.
Revised Job Descriptions and "shadowed" and interviewed employees to provide an accurate and detailed picture of the job duties and functions.
Developed new interview process along with client specific orientations to streamline recruiting/interviewing process to increase productivity
4/2002 - 8/2003
Target Corporation
Manager
- Responsible for all Human Resource Generalist functions including recruiting, hiring, extending offers, and orientating new team members. Oversaw all employee relations issues, responded to employee concerns and drove the resolution process.
Conducted harassment, EEOC, and Unemployment investigations. Ensured
compliance with all state and federal employment laws i.e. FMLA, ADA, COBRA, etc. Administered all benefit programs and correspond with providers on all billing, claims, and open enrollment issues.
Key Accomplishments:
Team Relations Resource for Saint Louis market.
Coordinated market wide managerial training seminars.
Developed recruiting strategy to successfully staff 300+ team members for the
Holiday season.
Implemented succession planning tools to reduce turnover by 30%.
Participated in campus recruiting , job fairs, and hiring events to source new management candidates.
8/1991 - 3/2002
