Controlling Chaos

Industry:	Information Technology
Occupation:	Project Manager
Education level:	Master
Will Relocate:	Yes
Location:	Bellevue, WA

4/2008 - 4/2009

ELM Resources

Manager

• (Current Team size 15, Value $5.5 million) • ELM Resources is in the business of providing loan processing services for student loans. It is a Not for profit organization helping processing and disbursement of FELP loans to students, from 500 + schools across USA, from 14 major US banks • Project involves organizing and managing a multi year re-architecture and re-development exercise for ELM products involving o SaaS model with service oriented architecture for delivery to clients on demand o Enterprise service bus using BizTalk 2008 to ensure highly configurable services running in parallel o LinQ to XML provider for custom data transformations on the fly o Concurrency and co-ordination runtime for scalable business and DAL o Web layer with AJAX, MVC and LINQ for lightweight calls o Silver light for enhanced user experience • Developed a change management process involving multiple waves of incremental improvement. Each wave was planned, with well defined goals, ROI and change management process. • Completed the first wave (the 7 week plan) involving major infrastructure upgrade and software installs for the resolution of key stability issues • Completed first release of ELMNet software in the SaaS model. • Championed the introduction of agile processes across the organization, through coaching and training the teams • Responsible for budgeting, planning and execution of multiple projects • Created and executed business readiness plans, release and back out plans, communication plans, and training plans for change wave 1. • Currently we are in the sprint 3 for the wave 2 involving re-architecture of schools application and loan processing rules engine. • Created resource plans and I am currently working with resource partners for ramping up resources for next wave Tools & Technology: Current: (Java + Cold Fusion) New: (Silver light, MVC, LINQ, C#.Net, WCF, CCR), VSTS 2008, Quality Center, MS Project, SCRUM, BizTalk for processing >1 GB XML files

4/2007 - 4/2008

Paccar

Manager

• (Peak Team size 25, Value $9.5 million) • Program achieved 3 million per year of business value (25% ROI) by improving sales order management processes (costing, pricing, order entry, order tracking, delivery) • Championed the introduction of agile processes across the organization through training, coaching and leading from the front. Developed a hybrid model to suit the existing validation and control processes • Involved in the budgeting, estimation, and release planning of multiple projects • Managed the individual product burn downs in consultation with product owners and scum masters • Facilitated product backlog prioritization and scoping using six sigma tools • Monitored team velocity and made necessary adjustments to achieve optimal velocity • Projects involved both internal and external resources and offshore development • Managed defect triage, prioritization and assignment for multi location delivery teams • Managed and Reported progress and deliverables at PMO reviews, Quality review board and individual steering committees. Tools & Technology: C#.Net, VSTS 2008, Quality Center, MS Project, SCRUM

4/2004 - 2/2007

Sierra Systems

Manager

• Program Manager OMNI Project, Department of Corrections Olympia WA Jan 2006 to Mar 2007 (Peak Team size 50, Value $15 million) • Helped transition the troubled project from IBM and create multiple quick wins • Lead redesign exercise involving case management and records management. • Used parallel design and development scrums to ensure continuous communication between offshore and on-site teams • Developed and refined use cases, as-is and to-be process models, documented high level designs for the UI and logical models • Managed the overall data architecture of the project • Followed Agile SCRUM methodology to deliver incremental releases. • Provided creative redesigns to control scope and size of the project. • Planned, controlled and reported progress to working and steering committee Tools & Technology: J2EE, DB2, WebSphere portal, Visio, MS Project, SCRUM Project Manager, Electronic Court Records, King County, Seattle WA Sep 2005 to August 2006 (Team size 12, Value $2.2 million) • Electronic Court Records solution received “INNOVATIONS IN AMERICAN GOVERNMENT AWARD” for 2007 • This project involves development of document management solution for the electronic filing, processing, and viewing court cases. • Actively managed expectations and re-built the application from a near cancellation situation and delivered the benefits in 6 months • The project followed a SCRUM methodology to iteratively and empirically deliver business value. The tight control of SCRUM methodology allowed us to deliver this solution on a fixed cost and duration. • Developed a SaaS model to deliver the product features to other district courts • Managed the maintenance and support for the modules of e-filing and record processing which are currently in production. Tools & Technology: Microsoft VB.Net, Enterprise Architect, NUnit, ACT Program Manager, Registry Common Services, Edmonton, AB January 2004 to August 2005 (Peak Team size 25, Value $2.5 million) • Successfully implemented Ivar Jacobsen’s Reuse model in the system of interconnected systems paradigm using classic RUP development model • Project involved development of enterprise reusable common services to support a legacy renewal project with a budget of 200 million over 7 years • Managed development and transition of 8 common services to be reused by 4 application systems built by independent vendors • Created release plans managed two major releases a year and a few minor releases • Managing the expectations of the application teams and diverse stakeholder groups Tools &Technology: Microsoft .Net, C#, Service oriented architecture, complete rational toolset, Application Center Test

5/1998 - 4/2004

HCL technologies

Manager

• Program Manager, LMS, ThinQ Learning Solutions Inc, Baltimore, US December 2002 till April 2004 (Peak Team size 45, Value $3.2 million) • Managed the application development, Maintenance and testing engagement for ThinQ LMS (currently part of SABA suite of products) • The product is in the Learning Management Domain. It is a robust enterprise wide software developed using Microsoft platform. • Managed 18 projects during this engagement ranging from 20 to 100 person months • Ramped up team and successfully delivered first three projects • The product is used by some of the fortune 500 companies for managing their training systems. Key clients included US Navy, Siemens, Intel • Completed e-commerce integration for Siemens • Completed e-learning integration with NetG, Skill Soft for US Navy • Created a test lab for performance testing and scalability analysis of the product • Conducted localization and language pack testing of 8 Language packs in a record 20 working days Tools & Technology: Windows 2003, SQL Server, VC++, COM, COM+, IIS, ASP.Net, XML web services, Cold Fusion MX, MS Project Project Manager Trade Finance unit MayBank, Malaysia Dec 1998 to Feb 2002 (Peak Team size 35, Value $1.2 million/ year) • Developed and maintained products for the trade finance unit of the Bank • Successfully implemented the first offshore development project for this customer. Managed the high visibility project using the offshore + onsite model • Synchronized the delivery of milestones with multiple project teams and hence schedule adherence was a key factor. • Conducted need analysis, Client presentations, and design. Prototypes were developed and demonstrated to the customer to bridge communication gaps. • Developed as-is and to-be processes, use cases and requirements • Developed test plans and helped execute test cases for acceptance testing, systems testing and integration testing Tools & Technology: IBM AIX, Oracle 8 and VB 6.0 Designer 2000, MS Project

1998

Master Degree

Indian Institute of Management Bangalore

• Systems

1992

Master Degree

Bengal Engineering and Science University

• Power Electronics

1990

Bachelor Degree

Utkal University

• Electrical Engineering

Agile, SCRUM, PMP, ITIL, RUP, Banking, Green Card, WCF, Silverlight, J2EE