Retail Sales Supervisor

11/2005 - 4/2009

Starbucks

Manager

• I was in charge of directing employees to there stations, overseeing productivity, handling customer complaints in a friendly and acceptable manner. Rotating and filling stalk. Counting tills and counting money in the safe and bank deposits. Making sure I had a clean and workable environment. As well as maintaining a friendly and worm atmosphere for customers and employees to enjoy. I was always friendly with every customer greeting them when they came in and thanking them when they left.

10/1999 - 1/2006

Abertsons

Manager

• Customer service, Bakery Department manager, Starbucks Manager, Closing, Training, Set ups. 4years Bakery Department: I would do the set ups, ordering and the scheduling. I always maintained an adequate supply of inventory, never having to much over stock. 2 years Starbucks department: I was in charge over staff, training, scheduling, productivity, all while maintaining a clean and safe work environment. I worked all shifts opening, mid, and closing. After a short time I was familiar and comfortable handling all tasks at hand. I was very particular about how things where run in my departments. I always had a clean and orderly stock room. I was always friendly with every customer greeting them when they came in and thanking them when they left.