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Application Support
A position as a Business Analyst utilizing expertise in analysis, technical systems, and customer relations/people skills to ensure greater asset management, reporting accuracy and system/program cost.
Application Support
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Application Support |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Rancho Palos Verdes, CA |
Work Experiences
12/2006 - 4/2009
The Boeing Company
Individual Contributor
- * Execute, test and validate system functionality for software modifications/migration in PeopleSoft using software development life cycle (mostly waterfall method, some agile).
* Identify potential defects of Human Resources Information Technology for Human Resources (HRIT-HR) payroll, debugging system prior to customer use.
* Consult with the customer to determine customer requirements and document them for the programmer.
* Collaborate with programmer to implement corrective action for problem resolution.
* Oversee Corporate department reporting structure in PeopleSoft, important for headcount accuracy and budgetary planning.
* Coordinate and consult with Human Resource Generalists for accurate headcount reporting and corresponding codes for downstream systems, ensuring accuracy of relational databases.
3/1998 - 12/2006
The Boeing Company
Individual Contributor
- * Trouble shooting problems related to HR systems as Help Desk Analyst interfacing with end users around the country.
* As a security focal, set up and administered security access to different HR systems, including PeopleSoft security, assisted in setting up processes and procedures PeopleSoft roles are to be reviewed for separation of duties to comply with SOx requirements.
* Created complex Adhoc queries for reports and metrics in PeopleSoft and Boeing Employee Reporting Tool (BERT-Hyperion) for HR requirements
10/1996 - 3/1998
McDonnell Douglas
Entry Level
- * Prepared data transition for Payroll implementation and migration from custom HR payroll to PeopleSoft
* Ran reports/queries and assisted users out of the legacy and new HR systems
Education
1992
Bachelor Degree
California State University at Long Beach
- Interior Architectual Design
1988
Bachelor Degree
California State University at Long Beach
- Art
1985
Bachelor Degree
Marymount Palos Verdes College
- General Studies
