To aid in the development of products, systems and services based on user-centric design principles

10/2007 - 4/2009

Rockwell Automation

Entry Level

• • Promote User Centered Design across global campuses • Propose improved work-flows and develop wireframes • Develop usability metrics and benchmarks to track improvements in user experience • Collaborate with branding staff to ensure that visual designs meet brand standards • Contribute to the development and evolution of user interface guidelines for use by all development teams in all campuses • Develop and deliver curriculum integrating user research and aesthetic/emotive methods to Rockwell Software’s development teams • Lead efforts by Requirement Analysts to collect, analyze and validate information about users based on sound research methods

12/2006 - 10/2007

Move Inc.

Entry Level

• • Plan and conduct: usability testing, consumer interviews, contextual inquiry and field studies. • Recruit and conduct lab-based usability studies • Present usability study results (reports, video and other presentation materials) and actionable recommendations grounded on research • Serve as a user advocate through the product development cycle • Work in collaboration with Interaction and Visual designers to define, analyze and refine design artifacts • Advocate user centered design by incorporating quantitative and qualitative methods, including A/B testing, usability testing, web analytics, surveys and persona generation

6/2006 - 9/2006

Yahoo Inc.

Entry Level

• • Conducted a study on the future of online-dating, according to Young Casual Daters (user segment) on social networking sites. • Develop appropriate methods of investigation, based on Design Probes, participatory design sessions and field studies. • Collaborate with designers and other researchers to prepare necessary materials for the study; moderator guides, survey questionnaires, Probe packets and participatory design materials • Conduct highly valid design-research studies that conformed to research quality standards of the UED team and met stakeholder expectations • Analyze study data and collaborated with designers to produce actionable recommendations and comprehensive written deliverables • Participate as a positive and active member of the Yahoo! Personals UED and Design Research team

1/2004 - 1/2005

SonicRim LLC

Entry Level

• • Contribute towards deepening customer insight through definition of innovation areas • Assist in recruiting participants and scheduling research related activities. • Provide support in field research that used ethnographic methods, including interviews, observations and video ethnographies. • Analyze data using standard qualitative methods, including drafting of field notes, coding data, and developing thematic narratives. • Assist in developing models and frameworks that communicated patterns, processes, regularities and meanings observed during research • Help project teams develop contextual understanding and use scenarios • Help project teams communicate research results through project briefs, story boards, and Power Point presentations • Help to promote the role of user research among product designers, engineers and stakeholders

2006

Master Degree

The Ohio State University

• Design Research

2004

Bachelor Degree

Columbus College of Art and Design

• Industrial Design