Accomplished and energetic IT professional with over 20 years of successful and productive experience in Programming, Analysis and Design, Application and Production Support, Trouble-shooting, Performance Re-engineering and Tuning, Team-building, and Teac

1/2007 - 2/2008

AccessNYC, LLC (Consulting)

Individual Contributor

•  Analyzed and modified programs, storage allocations, JCL specifications, and schedules to allow for tremendous increases in processing volume, defer CPU upgrades where possible, exceed SLAs, and save CPU cycles or MIPs, and Storage.  Developed, wrote and conducted or taught “Best Practices” mini-courses in Coding, VSAM, JCL, SORT, File Allocation, and Monitoring Tools, to application programmers and analysts to increase productivity, reduce cost, and standardize procedures.  Coordinated the planning, development of Test Scripts, and execution of Validation and Regression Tests of 3rd party software implementations and upgrades.  Responsible for maintaining a home-grown ETL for the Performance and Capacity Management Reporting system.  Accountable for tracking, collecting, documenting, reporting, and presenting the department’s Performance and Capacity Management changes and metrics.  Analyzed current and potential workflows, systems, and procedures for improvement and cost

6/1996 - 6/1998

The Chubb Institute

Contractor / Freelance

• ● Handled and taught classes in Basic Computer Systems, and Programming, Computer Logic and Flowcharting, COBOL Programming, JCL and VSAM.

1/1991 - 9/2007

Merrill Lynch & Co.

Manager

• ● As Manager and Vice-President was accountable for supervising a team tasked with tuning and re-engineering for performance of the entire portfolio of about 65,000 daily and 15,000 non-daily production jobs in a highly intensive and mission-critical multi-CPU environment.  Organized, staffed, developed, and managed the Application Performance and Tuning team that realized an average annual savings of $6,000,000 in computing cost.  Accountable for staff hiring, training and retention, periodic performance reviews, salary upgrades, and promotion as manager of the team.  Performed in-depth analysis of systems and processes, modified and tested programs, and recommended changes for efficiency and cost reduction.  Recommended, negotiated, and persuaded users and developers to implement changes to applications and processes to improve resource usage and performance.  Coordinated the Validation and Regression Tests of 3rd party software implementations and upgrades (e.g. SORT, BatchLSR, etc…).  Developed and taught “Best Practices” mini-courses for application programmers and analysts to write efficient, cost-effective programs and processes.  Maintained the department’s ETL and Performance Management Reporting system.  Accountable for tracking, collecting, documenting, reporting, and presenting Performance and Tuning changes and metrics

3/1986 - 1/1991

Merrill Lynch & Co.

Manager

• ● Managed a department of 36 computer professionals that provided 24x7 real-time support for and ensure timely completion of jobs and processes needed for the company’s function.  Co-organized, developed, and managed a Production Support Department (SWAT).  Performed staff hiring, training, periodic review, salary upgrade, and promotion.  Accountable for problem analysis and determination of resolutions to prevent recurrence.  Managed a Documentation Services group that created and maintained documentation of application systems, including restart/recovery procedures.  Analyzed current and potential workflows, systems, storage usage, and procedures for efficiency improvement.

1981

Master Degree

Fairleigh Dickinson University

• Management

1967

Bachelor Degree

Saint Mary's University

• General Course