Experienced Benefits Manager

3/2008 - 2/2009

The Atlanta Journal Constitution

Manager

• Lead the development and implementation of processes and business solutions to increase the effectiveness of the Employee Service Center  Managed a team of associates (6) whose function is to resolve client issues that are complex in scope regarding Hire-to-Retire processes  Designed, implemented and maintained processes to drive excellent customer service and efficient transaction processing  Worked with HR leadership and other business partners to identify and resolve business issues that impact customer satisfaction

12/1996 - 12/2007

Morehouse School of Medicine

Manager

•  Manage the Morehouse School of Medicine’s (MSM) Employee Benefit, Employee Relations and Employment directives in a culturally diverse environment of over 1100 employees.  In the absence of the VP, provided HR leadership relevant to staffing, employment, classification/compensation, records management, training, performance management and HRIS directives.  Facilitate continuous comparative analysis between existing organizational directives and similarly situated organizations to assure competitive benefits programs enhancements; the establishment and maintenance of effective broker and vendor relations to ensure maximum effectiveness in program administration.  Manage employee relations initiatives within the institution to assure an effective and productive work culture.  Provide advice, counsel and support to managers, supervisors and employees to assure apt interpretation and application of employee relations and associated policies, practices, and procedures.  Coordinates resolution of employee relations inquiries, issues and problems with potential organizational wide impact per institution, state and federal policy guidelines.  Communicate with senior leadership on matters relating to employee suspensions, layoffs, and terminations to ensure compliance with federal and state laws, policies, procedures, and acceptable management practices.  Ensure the continual review of the institutional compensation program to maintain a competitive total rewards program.  Assumed the position of Manager, Benefits/Compensation in January 2007

1/1992 - 12/1996

The Atlanta Committee for the Olympic Games

Entry Level

•  Managed the daily operations of the ACOG Personnel Administration staff of 10 employees, responsible for facilitating all human resource activity to include staffing, employment, records management, benefits administration and employee terminations.  Assured adherence to all aspects of the personnel policy and standing operating procedures for the selection of staff to include the vacancy announcements; pre-employment screening, background checks, new employee orientation and employment processing.  Coordinated authorized relocations of new employee to include transition directives as required.  Established and maintained effective broker and vendor relations to ensure maximum effectiveness in program administration.

1988

Bachelor Degree

Alabama State University

• English