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Experienced technical support and call center--software, hardware, network
Call center position providing troubleshooting or training to end users.
Help Desk Specialist
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Help Desk Specialist |
Highlights: |
I have a feel for how to talk to people with all levels of experience without talking down to them or talking 'over their heads'. Callers feel that I am listening and are confident that I can help them. |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Work Experiences
5/2008 - 10/2008
Butte County Purchasing Office
Entry Level
- Update list of suppliers by conducting mail survey and follow up email survey. Enter data.
11/2006 - 4/2007
Butte County Humane Society
Contractor / Freelance
- Expand on database application, train employees on how to use it.
1/2006 - 1/2007
Butte County Probation Department
Entry Level
- Provide support to end users regarding software, hardware, and network connectivity. Repair and configure computers and set up workstations. Maintain in-house databases and spreadsheets.
6/1988 - 11/2005
