Senior Customer Service Manager

I am currently in search for new leadership opportunities within a growing company, where strengthening customer satisfaction ratings, solidifying internal and external relationships, and structuring departmental workflow are just some of the credentials that I would apply to a leading role. Having had the opportunity to work for some of the region’s top companies (Siemens, ABB, KUKA), I find myself looking for a new position within a fast-paced work environment where I can be instrumental in reducing costs, developing procedures, creating customer-centric processes, and facilitating employee training. Over the past 15 years I have played a pivotal role in conducting negotiations, managing multimillion-dollar budgets, steering customer service organizations comprised of up to 51 individuals, managing projects, enhancing productivity, ensuring OSHA requirements are met, and more. These are just a few examples of what I can do for your company. If you seek a professional who offers a career history filled with accomplishments and can provide a growing company with numerous technical resources to recruit from, then I am the candidate you seek. I welcome the opportunity to meet with you or a representative of your company to further discuss my successes and how I will quickly become a vital contributor within your organization.

Customer Service Manager