COMPANY	POSITION HELD	DATES WORKED
(Confidential)	INSTRUCTOR	2/2008 - Present
DAVITA	FACILITY ADMINISTRATOR	8/2007 - 2/2008
(Confidential)	REVENUE CYCLE/ADMITTING MANAGER	2/2007 - Present
(Confidential)	REVENUE CYCLE/ADMITTING MANAGER	2/2007 - Present
LUTHERAN HOSPITAL	(Confidential)	1/2004 - 8/2006

SCHOOL	MAJOR	YEAR	DEGREE
CLEVELAND STATE UNIVERSITY	URBAN PLANNING	2005	Master Degree
CLEVELAND STATE UNIVERSITY	ENGLISH	2003	Bachelor Degree
BRYANT AND STRATTON COLLEGE	APPLIED BUSINESS	1995	Associate Degree

Highlights:

National Association of Healthcare Access Management (NAHAM) Panelist at 31st Annual National Conference Under the direction of NAHAM faculty, collaborative of 4 hospitals in different states addressed the issue of denial of payment at their respective hospitals. Hospitals developed goals, shared current processes, identified gaps and worked on improvements. Best practices were shared during monthly conferences and metrics were posted on a shared site online. At the end of six months a report was compiled and presented and national conference. http://naham.org/files/public/2005_Reg_Brochure.pdf page 10 * Presentation Audio Recorded Live and Sold for Distribution http://nettapes.swiftsite.com/naham2005.html-NAHAM's Denial Management Collaborative

Companies I like:

UCLA TENET HEALTHCARE

• admitting
• manager
• director
• supervisor
• healthcare
• administration
• analyst
• denials
• coordinator
• revenue
• billing
• access
• registration

Managing, systems administration