E Commerce executive with a customer centric focus on establishing and developing IT solutions for organizations.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	8/2005 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Seton Hall University	Strategic Communications and Leadership	2005	Master Degree

Highlights:

� Turned around Quality department impacting a Dell distribution facility with $207 million in computer equipment and parts on site being shipped to customer correctly. � Increased quality audit rate facility-wide from 3.5% to 9% in 2 months. � Reduced costs directly and indirectly by over $63,000 dollars in the last 3 months of 2007 by team building and enhancing cross-functional communication. � My department was awarded the Dell Enterprise Service Delivery Award, �Best External Customer� (2006) by achieving best metrics Dell Americas wide. Also, personally won Dell Outstanding Contribution to Business Award, 2005. � Turned around failing International shipping department by improving material packaging of international shipments through team building and communications internally and externally. � Increased units per labor hour 60% (4.4 to 10.8) on a goal of 8.75. � Increased service level of 97% to an all time high of 98% (on a goal of 95.75%). � Championed a Six Sigma Business Improvement project that resulted in a hard cost savings of $25,000 annually by value stream mapping international department processes across two nations. � Increased units per labor hour from 4 to 6 in 2006; and smoothly managed growth of 1st shift domestic shipping from monthly average 5,050 units in August 2005 to 12,253 units by the end of 2006. � Successfully developed and implemented Lean management projects in a subordinate third party vendor. � Coordinated and led strategic implementation of best practices by leading operations meetings to ensure quality and cost objectives were met.

Companies I like:

Goldman Sachs, Wells Fargo, Merrill Lynch, BlackRock

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• SEO
• IT Management
• E-Commerce
• Cloud Storage Engineer
• Server Data Recovery
• P&L

Turned around failing Quality Assurance Department that is responsible for $207 million in computer equipment being shipped domestic and international. Revamped facility training team to a more robust department to revitalize operational capacity.