Experienced customer support representative and office assistant with excellent computer skills and phone etiquette. Driven, punctual, and a fast learner.

COMPANY	POSITION HELD	DATES WORKED
Biblio.com	(Confidential)	5/2007 - 5/2008

SCHOOL	MAJOR	YEAR	DEGREE
University of North Carolina at Asheville	Psychology	2008	Bachelor Degree

Highlights:

Worked as customer support representative for the online book marketplace Biblio.com. Interned at Biblio Charitable Works, Inc and oversaw local and international book donations and library projects.

Companies I like:

Medical offices, schools

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Team Player

Answer customer phone calls and e-mails, book keep, website maintenance, and catalog sold books.