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Highly Organized Customer Service Professional
High energy team player with exceptional customer service and sales skills with the proven ability to manage multiple tasks successfully.
Software Sales Representative
About Me
Industry: |
Sales & Sales Management |
|---|---|
Occupation: |
Software Sales Representative |
Highlights: |
Conducted online training sessions for over 900 properties world wide. Responsible for managing inventory and accurate database information for over 1500 accounts. Trained small business owners on how to manage their inventory and how to anticipate consumer behavior in order to maximize profits. |
Ideal Companies: |
Google, Apple, 360 Training, Zilliant |
Education level: |
High School/GED |
Will Relocate: |
No |
Location: |
Austin, TX |
Major Responsibilities
Currently provide exceptional customer service in escalated situations. Conducted online training sessions with small business owners, focusing on revenue management and yield management.
Work Experiences
8/2004 - 5/2008
BedandBreakfast.com/ELG Hospitality
Individual Contributor
- * Responsible for managing inventory and accurate database information for over 1500 accounts
* Resolved escalated conflicts between guests and innkeepers in an efficient manner
* Worked closely with other departments to ensure that all employees are trained and up to date on the correct procedures for handling reservation issues
* Conducted online training sessions for over 900 properties world wide
Education
2008
Bachelor Degree
University of Texas Pan American
- Nursing
1998
High School/GED Degree
South Texas High School for Health Professions
- Health Sciences
