Business Analyst

Industry:	Marketing & Advertising
Occupation:	Marketing
Highlights:	At Composite Studios, I created an extremely ambitious action adventure video game with a single partner. At AT&T, I received a top award for innovation from executive leadership for an automated contract generator I created.
Ideal Companies:	Activision, Avaya, Cisco, EA, Microsoft, NetApp, SAS, Yahoo!
Education level:	Bachelor
Will Relocate:	Yes
Location:	Holly Springs, NC

* Created 14 3D video game levels each providing 1 to 2 hours of atmospheric gameplay using proprietary scripting, meshes, textures, lighting, and sounds. Edited and produced 7 additional levels. * Decreased 24-hour sales cycle to 10 minutes by automating the administrative process. Solely produced and deployed a customer proposal management application that automatically generates proposals, flexible pre-approved pricing, and contracts. Wrote use cases and performed user acceptance testing to achieve buy-in. Defined and simplified pricing.

1/2005 - Present

(private)

Self-Employed

• Created an advanced 3D action adventure role-playing game. Responsibilities include game design, producing, level design, gameplay balancing, and sound design. Prototyped role-playing game system. Developed and executed use cases for game and levels. Built XHTML and JavaScript website with Drupal, a PHP content management system, for a secured community area. Hired and managed contractors to produce art assets and music. * Created 14 levels using a proprietary CAD. Each provided 1 to 2 hours of atmospheric gameplay with proprietary scripting, meshes, textures, lighting, and sounds. Staged wide-ranging combat encounters requiring diverse tactics. Edited and produced 7 additional levels. * Generated over 500 sound effects mostly relying on my own Foley recording and editing techniques. * Designed and balanced an intuitive role-playing game system making it approachable by novice and detail-oriented players using percentages and categorizing facets to distill important elements.

5/1995 - 11/2004

AT&T

Manager

• Wrote requirements to implement complex projects involving process reengineering, financial business case management, and negotiated custom services. Defined and simplified pricing. Subject matter expert and wrote most proposals for the sales organization. Responded to RFPs. Launched and marketed AT&T's Global Teleconference Service -a service based on a vendor's network facilities requiring careful management and complex SLAs to design and ensure a seamless high-quality customer experience. Repackaged AT&T's Web Meeting Service by integrating it with existing audio conference services. Web Meeting was developed for AT&T's network and service requirements. Managed vendors by negotiating custom requirements and ensuring successful on-time delivery. Established pricing and new plans in a highly competitive market. Wrote and delivered comprehensive training programs to sales personnel. * Decreased 24-hour sales cycle to 10 minutes by automating the administrative process. Solely produced and deployed a customer proposal management application that automatically generates proposals, flexible pre-approved pricing, and contracts. Wrote use cases and performed user acceptance testing to achieve buy-in. Defined and simplified pricing. * Secured $50M of funding for projects generating $90M of annual benefits. Wrote and administered 5 successful yearlong financial business cases with new audio, web, video, and billing service investments by prioritizing market need against financials. * Negotiated with sales, customers, marketing, technical, billing, and legal to contract 5 challenging accounts with complex service requirements, producing $20M annual revenue. * Culled billing data records to determine utilization patterns in order to target for up-sales. * Received top awards for innovation from executive leadership for the automated contract generator. * Promoted AT&T's Global Teleconference Service achieving initial customer enrollment target. * Simplified then managed the Web Meeting Service exceeding revenue objective by 20%.

1993

Bachelor Degree

Knox College

• Political Science

Skill	Rating
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

marketing, analyst, analysis, video game, design