Excellent verbal, written and interpersonal skills. Adept at analyzing facts, proven success in customer resolution and satisfaction. Recognized for ability to project and elicit interest, enthusiasm, and motivation. Great problem-solver leading to increase productivity and exceed desired results. I am self-motivated, organized, and timeline-driven. Require minimum supervision but a big supporter of being a team player.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	11/2007 - Present
(Confidential)	(Confidential)	11/2006 - Present
Verizon Wireless	(Confidential)	7/2004 - 11/2007
WECT TV	(Confidential)	7/2003 - 5/2004

SCHOOL	MAJOR	YEAR	DEGREE
University of Nebraska	Journalism and Mass Communication	2003	Master Degree
Auburn University	Communication	1999	Bachelor Degree

Highlights:

Companies I like:

Verizon Wireless, University, Colleges, UPS, Fedex

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• marketing
• account executive
• public relations officer
• communications specialist

Presently meeting expectations in talk time and providing exceptional customer service time in advising students regarding admissions and degree completion requirements. Making at least 100 calls per day. Previously also recognized as a top performer and producer in 2004, 2005 and 2006.