Broad background in most areas of support: customers, employees, application, network, workstation, peripherals, web site, printing, etc.

COMPANY	POSITION HELD	DATES WORKED
Consultant	(Confidential)	1/2007 - 4/2008
Butte County Probation Department	(Confidential)	1/2006 - 1/2007
Chico Country Day School	(Confidential)	9/1999 - 9/2002
TLCO, Inc.	(Confidential)	6/1988 - 11/2005

SCHOOL	MAJOR	YEAR	DEGREE
UC Santa Barbara, CA	Experimental Psychology	1977	Bachelor Degree

Highlights:

managed software support group for 17 years, created training and reference database on in-house intranet, supported campus-wide elementary school network.

Companies I like:

sungard, landacorp, enloe, auctiva

P&L responsibilities
Presentation
Technology Solutions
Software Implementation
one-on-one training

• software support
• pc technician
• software training
• technical writing
• network support

implement new digital video recording system, update hardware inventory, research and document procedure to recover from hardware failure in mission-critical jail security system.