Mentoring of Desktop Technicians

Highlights:

Microsoft Certifications * Windows 2000 Professional * Windows 2000 Server * Implementing and Administering Active Directory * Implementing and Administering a Microsoft Windows 2000 Network Infrastructure * Managing a Microsoft 2000 Network Environment * Designing a Microsoft 2000 Directory Services Infrastructure * Designing Security for a Microsoft 2000 Network, * Implementing and Supporting NT 4.0 Workstation Relevant Skills * IT Operations Administration/Systems Administration * IT Project Management/Budgeting Projections/Purchasing Coordinator * Windows 2000 Professional, Windows XP Professional, Windows NT, Windows 95 and 98, Unix, DOS, Novell GroupWise, MAC, NT Server and Windows 2000 Servers, Microsoft Exchange Server 2000, Active Directory 2000 * Microsoft Office 2000 and 2003 * Microsoft Outlook 2000, XP, and 2003 * LAN/WAN/Wireless environments * Administration of user accounts, email accounts, and user directories * Ability to troubleshoot hardware and software problems * Install, configure, and repair peripherals and communication devices * End-user configuration of RAS software * Help Desk management and support * Excellent customer service

Companies I like:

All companies will be considered

P&L responsibilities
Technology Solutions
Requirements Analysis & Specification
Leadership
Troubleshooting
Customer Service
Procurement

• Helpdesk
• Technical Support
• System Administrator

Supporting our customers and meeting their needs in a timely manner. Procurement of all hardware and software needs.