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Malou P

Your Efficient Virtual Assistant

Occupation:

Customer Service Manager

Location:

Los Angeles, CA

Education Level:

Bachelor

Will Relocate:

YES

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I offer customized Administrative Services and Support solutions to small and mid-market size companies and individuals. I am a dedicated and energetic individual that interact with clients through phone, Instant messengers, on-line applications and e-mail. I specialize in all aspects of support including virtual assistance, administrative and clerical support, help desk support, web-research. I am 100% dedicated, efficient and fast. I can work as competent extension of your company or self to quickly help you meet your bottom-line in a cost-effective manner when it comes to your outsourcing needs. I offer the following services but not limited to: - Virtual Assistance - Travel arrangement or reservation (business or personal) - English tutorial - Proof reading - Copy editing - Appointments and schedule setting - Meeting and Events Planner (business and personal) - Writing - Word Processing - Proof reading / Copy editing - Desktop publishing - Newsletter publishing (print and internet) - Mailings - Buy gifts/cards for customers of clients online - Reminder service - Transcription and Dictation - Online Bill paying - Bookkeeping — business and personal - Manage vendor relations - Database maintenance and management - Inbound and Outbound Call Services - Appointment Setting - Lead Generation - Voice Customer Support - Email Customer Support - Live Help Support - Survey/Profiling - Internet Research - Email Management - Sales and Bookings - Data Entry and Management - Transcription Services

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 3/2003 - Present
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SCHOOL MAJOR YEAR DEGREE

Ateneo de Davao University Business Management 2000 Bachelor Degree
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Highlights:

Companies I like:

Any companies that pays well

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Presently manages the in and out operation of a call center industry
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