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Jessica B

Technical, Supportive, Innovative

Occupation:

Help Desk Specialist

Location:

Alpharetta, GA

Education Level:

Bachelor

Will Relocate:

No

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Honest, supportive, caring, forward-thinking, conscientious, meticulous, steady, dependable, consistent, cooperative

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CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

Promethean, Inc. (Confidential) /2004 - /2007
BMC Solutions (Confidential) /2004 - /2005
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SCHOOL MAJOR YEAR DEGREE

Southern Polytechnic State University Information Technology 2005 Bachelor Degree
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CollapseAccomplishments

Highlights:

I am currently working towards receiving/starting these certifications this year: A+, Network+, MCSA, ACHP

Companies I like:

not sure

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CollapseJob Skills

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CollapseResponsibilities

Ensuring customer satisfaction via technical support Logging/documenting all calls and trouble tickets
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