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Detailed Business Contributor
Financial & Insurance Industry team player. Technology skilled and adavanced learner. Exceptional interpersonal skills, communication and experienced leadership skills. Loyal, dedicated, and committed to goals of task at hand.
Help Desk Specialist
About Me
Industry: |
Information Technology |
---|---|
Occupation: |
Help Desk Specialist |
Ideal Companies: |
Google, Bayer, Hospira, Government Agencies, Private Technology Companies |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Clayton, NC |
Major Responsibilities
Daily interaction problem-solving with clients resolves issues with little or no guidance. Alert and report system availability to executive management. Maintain alert systems daily through the National Insurance Producers Registry. Answer and resolve all incoming issues reported by clients. Set up any new users for system as requested.
Work Experiences
9/2002 - 9/2007
Aflac
Individual Contributor
- Various Sales Support and Administrative positions held. Started in claims processing and also held a position in Sales & Consumer Reseach.
Education
Medias
Type | Name/Title | URL | Description |
---|---|---|---|
Website | CNN | Technology news and SEC regulations play into the product I manage. |