Creative professional with skills in project management, customer relationship management, marketing research and strategic planning who is dedicated to improving efficiency and generating profitability.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	9/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Clark Atlanta University	Mass Media Arts	1998	Bachelor Degree

Highlights:

Solidified a "preferred" manager status with 15 clients; 3 of which are listed on Honomichl Top 50. Significantly increased total sales after initial launch of new website. Spearheaded targeted growth of company, accelerating a positive growth trend and increasing revenues by 25%. Increased customer satisfaction/retention by implementing quality service program and on-going training.

Companies I like:

Brinker, Dave and Busters, Pizza Hut, American Airlines, Southwest Airlines, TGI Fridays

P&L responsibilities
Presentation
Technology Solutions
Sales Support
Software Implementation

• Marketing
• Market Research
• Advertising
• Strategic Planning
• Cross-Functional Teams
• Client Service
• Customer Loyalty
• Forecasting
• Project Management
• Recruiting
• Media
• Event Planning
• Consumer Products

Utilize theoretical and practical knowledge of research design, sampling, questionnaire development, data collection and analysis to monitor key project success metrics, proactively troubleshoot and propose effective solutions in accordance with project specifications. Maintain high quality client service fostering on-going client relationships.