A senior technical professional with experience in systems and applications, software, technology evaluation and performance testing. Processes experience in all phases of the development cycle from requirements analysis to product documentation. Additional strengths include excellent management, communication and training skills combined with the ability to rapidly develop expertise in new areas

Highlights:

Companies I like:

P&G

• IT SUPPORT DESKTOP/HELPDESK

Provide technical support in a timely, consistent and courteous manner for Sara Lee Foods and Sara Lee Coffee and Tea users across the nation Support approximately 12000 Sara Lee users Resolve individual and systemic issues for users over the phone or via remote access using Mobile Automation and Unicenter Remote Control