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RssINNOVATIVE PROBLEM-SOLVER WHO CONSISTENTLY TURNS VISION INTO REALITY

Creative business manager with positive project leadership experience, a result-driven fortitude and a proven ability to achieve and exceed defined business goals. Superb change agent with a talent for solving complex operational problems and developing innovative solutions. Extraordinary record of success leading cost saving efforts and improving productivity and performance. Adept at building and managing customer focused organizations. Demonstrated ability to develop, coordinate and manage multiple ongoing projects.

Chief Operations Officer

Martinsburg, WV

About Me

Industry:

Management & Business

Occupation:

Chief Operations Officer

Ideal Companies:

 

Education level:

Bachelor

Will Relocate:

Yes

Location:

Martinsburg, WV

Major Responsibilities

Drove 10% cost reduction in labor/supplies, while improving customer satisfaction and service quality. Redefined job descriptions for all senior level employees. Developed an Employee Handbook & Training Manual for service personnel. Assisted company owner in developing corporate goals and objectives.

Work Experiences

9/2005 - 11/2007

Skyscraper

Director / VP

  • Directed operations for a national facilities service provider. Managed over 1,000 employees. Developed business strategy for operations which included implementation of a call center and quality trainer program.

Education

1982

Bachelor Degree

VPI & SU

  • Mathematics

Skills

Keywords