Current Project Manager for large call center. 10+ years experience. Reliable, driven and motivated. Total people person.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	6/2006 - Present
Universal Power Marketing	(Confidential)	4/2004 - 6/2006

SCHOOL	MAJOR	YEAR	DEGREE
Rocori High School	General	1998	High School/GED Degree

Highlights:

I have been offered Managment positions with all of the companys I have been involved with. After working at Quantum Call Solutions I was offered the title of AT&T SE Project Manager-Duluth, then shortly after was responsible for the Las Vegas office as well. I take pride in my training and find fufillment seeing one of my reps excelling.

Companies I like:

AT&T, AT&T Vendors, Qwest

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Training
Customer Care

• Sales
• Call Center
• Quality Assurance
• Managment

I am currently responsible for all Quality Assurance issues for AT&T Vendor Services, in all of Quantums offices. Resolve all Customer Complaints for all offices by direct communication with customer and AT&T