Successful and respected top Lead IT Architect, I have driven higher profits through innovative initiatives. Most notably my strategies have streamlined processes by focusing on quality and efficiency, maximizing organizational change, and structuring productive teams.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/1996 - Present

SCHOOL	MAJOR	YEAR	DEGREE
UCLA - Anderson School of Management	MBA	2007	Master Degree
National University of Singapore	MBA	2007	Master Degree
Eastern Illinois University	Bacholer's of Science in Business	1995	Bachelor Degree
Eastern Illinois University	Business Education	1995	Bachelor Degree

Highlights:

� Created Quality Management Strategy, which was the foundation for collaborative establishment of a Systems Quality Management (SQM) organization. SQM supports an average of 400 projects per year with teams of 6-50 resources and 150+ Project Managers in a large, complex matrix organization. � Set strategic direction for Quality Management (QM) throughout Systems Department and mobilized 75 resources on 4 teams that integrated quality practices throughout the organization. QM activities integrated governance into development processes and led to early delivery of products and millions of dollars saved on rework and project costs.� Designed SQM organizational operating model; coordinated, forecasted, interviewed, coached, and trained approximately 25 on-shore and off-shore resources.� Conceptualized and implemented Quality Control Peer Review Process with estimated first year savings of over $200K. Launched Peer Review process for Agent application and Claims areas, which found over 2500 defects during development and saved over $1M in first quarter of implementation. � Led creation of a Quality Metrics scorecard, determined metrics on which to report, and created metrics reporting infrastructure. � Launched Defect Management (DM) organization providing DM processes, metric collection, and defect trend analysis services to entire systems department (over 9000 associates). � Helped create and implement internal lifecycle development process that enables consistent development and delivery of products.� Led development of four web-based training courses and two instructor-led training courses for over 9000 Systems associates. � Evaluated and implemented multi-platform Rational Tool Suite and training for 2000+ users.� Managed staff of approximately 20 to meet on- and off-shore business needs.� Performed independent Quality and testing assessments of strategic initiatives, developed and implemented strategies which implemented assessment recommendations.

Companies I like:

ING, Intel, Google, Nike, Boeing,

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Leadership

• Strategy
• MBA
• Quality
• Information Technology
• Program Management
• Director
• Investment Banking
• Financial Services
• Infrastructure
• Systems Management
• Infrastructure Operations
• Lead IT Architect
• Service Management

Led Systems Infrastructure Operations and Service Management teams. Designed and implemented technical solutions to ensure infrastructure availability and performance to meet State Farm customer needs and expectations. • Responsible for managing project and service budget of $38 million dollars and leading a team of 250+. • Responsible for tooling and architecture decisions for all infrastructure operations tooling. Over 136 tools across J2EE, DB/2, Mainframe, Network, Servers, etc. • Responsible for ensuring ROI and business value was realized through implementation of capabilities