Seasoned service professional with excellent interpersonal communication skills. "Lead by example" management style built on a healthy, constructive, and energetic work ethic.

COMPANY	POSITION HELD	DATES WORKED
Thomson Financial	(Confidential)	2/2005 - 8/2007

SCHOOL	MAJOR	YEAR	DEGREE
St. Lawrence University	Economics	1997	Bachelor Degree

Highlights:

• Voted Q3 & Q4 2006 MVP Award for service by my peers and management. • Member of Escalation and Feedback teams which worked closely with Product Development team to develop future product offerings.

Companies I like:

Bloomberg, Advent Software

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• service
• sales
• account management
• product development

Senior manager on single largest domestic corporate territory. Served as liason between sales, service, and product management to facilitate new product launches and unified voice.