Client Services & Marketing Operations professional with proven work-ethic, resouircefullness, and technical skills across a variety of industries.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	5/2007 - Present
US SAILING	(Confidential)	4/1998 - 1/2006

SCHOOL	MAJOR	YEAR	DEGREE
Salve Regina Univ	MBA	2005	Master Degree
Landing School of Boat Building	Yacht Design	1997	Trade School Degree
Hillsdale College	Marketing	1994	Bachelor Degree

Highlights:

* MBA, plus a BS in Marketing/Business Administration. * 8 plus years of experience in serving customers, promoting products, and implementing programs within a nonprofit membership-based association. * Instrumental in increasing consumer awareness and brand image through multi-channel marketing environments. * Extensive experience in developing and managing MS Access relational database, which included query building, analyzing, segmenting, reporting and product development. * Capacity to develop a broad range of marketing and strategic business plans, which advance goals of customer and the organization. * Proven research and quality assurance skills focused on delivering and optimizing users experience. * Developed and maintained multi-layered websites including content retrieval and postings of news bulletins, updates and web applications. Plus, Internet Marketing and HTML knowledge. * Received letters of commendation and top performance evaluations for exemplary frontline customer support, stewardship, and surpassing client expectations. * Strong supervisory and team leadership experience, plus exceptional interpersonal and communications skills. * Driven by use of analytic techniques to support business objectives. * Proactive about problem solving, self-motivated, and able to balance multiple projects concurrently within budget and on time.

Companies I like:

tbd

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Marketing
• Business
• Operations
• Client Services

Proven driver of programs and client relations which enhance the bottom line and company's reach and mission.