Daniel S

Help desk support, application and customer support, and training

Occupation:

Help Desk Specialist

Location:

Troy, MI

Education Level:

Bachelor

Will Relocate:

Description

Help desk coordinator/customer service/technical support position that makes use of my excellent problem resolution, research skills, and client/customer interface experience!

Work Experience

COMPANY	POSITION HELD	DATES WORKED

Clifford Thames Inc.	(Confidential)	3/2006 - 6/2007
ChannelNet Inc.	(Confidential)	1/2005 - 12/2005
EDS	(Confidential)	11/1996 - 9/2004
Ross Roy Communications Inc.	(Confidential)	3/1994 - 11/1996

Education

SCHOOL	MAJOR	YEAR	DEGREE

Defiance College	Education	1985	Bachelor Degree

Accomplishments

Highlights:

EDS 1996-2004

Companies I like:

EDS, IBM, Raytheon

Job Skills

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Keywords

Responsibilities

Instrumental in rollout of new software product. Excellent communications skills!