Management professional with 10+ years of coaching, mentoring and leadership in a high volume, complex environment. � Possesses an entrepreneur�s spirit; versatile, able to readily adapt to change.

COMPANY	POSITION HELD	DATES WORKED
KeyBank National Association	(Confidential)	8/2003 - 8/2007
National City Bank	(Confidential)	3/1998 - 2/2003
Industrial Transport, Inc.	(Confidential)	4/1989 - 1/1996

SCHOOL	MAJOR	YEAR	DEGREE
University of Cincinnati	Management	1981	Bachelor Degree

Highlights:

*Trained and coached an inexperienced, underperforming team in November of 2005 into a hard working and cohesive unit. Six of nine direct reports were promoted within 1½ years *Key contributor to obtaining a “Highly Effective” internal audit rating in 2006. (99% efficiency) *Recommended and originated the development of an Archiving and Document Retention Policy *Implemented a “virtual office” concept which incorporated electronic storage of documents

Companies I like:

Proctor & Gamble Fifth Third Bank, US Bank, Cintas, GE Corporation, University Hospital

P&L responsibilities
Presentation
Technology Solutions
Sales Support

• General Manager
• Business Analyst
• Operations Manager
• Accounts Payable/Receivable

Team Lead for a staff of nine who provide administrative and operational support for a large, mix of complex loans. Continuous Improvement Facilitator while providing high quality client service.