Experienced Management Professional with great interpersonal, communication, and leadership skills. Passionate about training and guiding others to achieve their full potential

COMPANY	POSITION HELD	DATES WORKED
DeVry University	(Confidential)	10/2006 - 6/2007
Alorica	(Confidential)	3/2006 - 11/2007

SCHOOL	MAJOR	YEAR	DEGREE
CSU Fresno	Art	1979	Master Degree

Highlights:

Managed 7 teams of employees and management staff to reduce overhead and improve profitability in a fast paced environment. Increased account from 300k monthly receivables to 550k receivables. Provided ongoing assessments to senior staff on production flow and staffing needs. Designed and produced advertising/marketing catalogs, promotional letters, proofs and finished portraiture photographs for photographic studio with direct marketing campaigns resulting in a 5-7% response rate, increasing business flow 200%. Automated and improved production process to reduce delays and overruns. Designed templates for standard documents, reducing the time to produce a new final document by half.

Companies I like:

Comcast, Sermon Spice, Fresno County Employment Developement

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Management
• Mentor
• Trainer
• Graphics
• Supervisor

Trained begining managers and supervisers, in their rolls and responsibilites. Provided inteface with senior management of team assessment and goal achievements.