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Jennifer S

Jennifer Serra of Enfield...

Occupation:

Help Desk Specialist

Location:

Avon, CT

Education Level:

Bachelor

Will Relocate:

No

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Implement training, software, hardware and network rollouts, ability to interpret government contract specs for label requirements, honest,loyal and prompt.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 9/2001 - Present
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SCHOOL MAJOR YEAR DEGREE

CCSU Design/Business Management 1987 Bachelor Degree
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Highlights:

• CREATED, PROGRAMMED, TESTED, IMPLEMENTED AND REVIEWED GOVERNMENT CONTRACT SPECIFICATIONS FOR AN “MSL” (MILITARY SHIPPING LABEL) USED FOR GOVERNMENT CONTRACT COMPLIANCE USING LOFTWARE SOFTWARE. • COORDINATED DATA MIGRATIONS WITH THE CORPORATE OFFICE. • COORDINATED AND IMPLEMENTED POWER USER TRAINING FOR USE WITH ACTIVE DIRECTORY AND SETTING PERMISSIONS. • CREATED AND IMPLEMENTED SOFTWARE TRAINING CLASSES FOR KAIZEN EVENTS, AND MICROSOFT OFFICE AS WELL AS SPOT TRAINING AS REQUIRED. • MAINTAINED VENDOR RELATIONSHIPS: WORKED WITH LOFTWARE VENDOR IN ORDER TO OBTAIN A REPLACEMENT • NEGOTIATED FREE REPLACEMENT OF A MISSING LOFTWARE LICENSE KEY. SAVINGS TO KAMATICS: $1,500.00. • TESTED HYBRID NUTEC BOX PRINTER. • NEGOTIATED TO GET A FULL LOFTWARE LICENSE AT NO COST FOR NUTEC HYBRID PRINTER PROJECT. COORDINATED WITH MANAGEMENT AND VENDORS TO ENSURE ON TIME DELIVERY AND FUNCTIONALITY OF THE PRINTER.

Companies I like:

General Electric, 454, Gerber Scientific, Google, RSA, Industrial Light and Magic

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CollapseResponsibilities

Design and implement MSL Label used in two division of our organization. Tested and implemented a hybrid box printer into the manufacturing environment ensuring its ability to comply with Active Directory, IFS and Crystal Reports a success.
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