Highlights:
recently awarded the Joyce Morton Scholarship through Fullerton College's Business and Computer Information Science department
Companies I like:
Google, ebay, HP, Adobe, Amazon, Facebook
• Contact customers to customers to gather content and information about their business to build a website with.
• Develop relationship with customers to generate up-sell opportunities for various products and satisfaction.
• Obtain photos, photo releases, graphic images, brochures, or other media ads to assist in development of Web site from customer.
• Arrange for courier pickup at customer location for customer-supplied materials.
• Interact with the customer and Sales Rep, as necessary, throughout the ad fulfillment process to ensure complete satisfaction.
• Manage customer calls & workload to obtain effective productivity within established goals.
• Demonstrate extensive knowledge of Superpages.com products and capabilities to ensure that customer's questions and concerns are addressed and customer fully understands and is satisfied with purchase.
• Monitors and audits all paperwork received for each advertisement to ensure compliance with SuperPages.com specifications and policies.
• Consults with Superpages Specialists, Sales Reps and Customer Relations as needed for problem resolution and customer satisfaction.