Senior Project/Operations Manager for Internet commerce industry focused on leading cross-functional, international project teams to deliver complex projects and manage ongoing programs. Demonstrated leader with strategic planning and business development acumen used to achieve regulatory compliance at all levels, as well as promote product enhancements, for the benefit of the ongoing business. Expert in process optimization, procedural streamlining, spearheading enhancements, and elevating performance. Self-motivated, innovative thinker with breadth and depth of knowledge and experience, and drive to accomplish organizational goals.

COMPANY	POSITION HELD	DATES WORKED
Royal Bank of Scotland Group	(Confidential)	6/2000 - 6/2007

SCHOOL	MAJOR	YEAR	DEGREE
Georgetown University	Communication, Culture and Technology	2000	Master Degree
George Mason University	English	1991	Bachelor Degree

Highlights:

P&L responsibilities
Presentation
Technology Solutions
Sales Support
Leadership

• project manager
• program manager
• operations manager

Delivered revenue initiatives and compliance programs by managing cross-functional teams across the international organization