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Determined and focused to succeed
Forward-thinking, dedicated, flexible professional with a diverse background in service and possessing exceptional communication, organizational, analytical, and decision making skills.
Financial Specialist
About Me
Industry: |
Accounting & Finance |
---|---|
Occupation: |
Financial Specialist |
Highlights: |
Series 7 & 63 licensed, 1998-2003.Lead rep to resolve escalated benefits issues for a large bank, 2001-2003.Project coordinator for implmenting new training program for 401k benefits, also for large bank, 2002. |
Ideal Companies: |
U.S. Government, Chep, Paychex, Intuit, Dynetech, CNL, Payperpost |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Orlando, FL |
Major Responsibilities
Organized customer service functions to improve communication internally and externally, standardized aspects of training process to improve retention of job responsibilities.
Work Experiences
4/2008 - 5/2008
Modis
Individual Contributor
- Supported small business DSL customers for a large telecommunications company.
5/2007 - 7/2007
CCMC Inc.
Individual Contributor
- customer service, data entry, phones, clerical, creat and ship products, track and collect data required for installations, work with scheduling installations, Excel, Outlook used heavily.
3/2005 - 6/2005
Randstad for Harcourt
Contractor / Freelance
- process a/p using PeopleSoft 8.0, data entry, heavy Excel and Access updating, clerical
1/2005 - 4/2005
SunTrust Banks
Entry Level
- sold bank products and equity loans/lines via call center, data entry, applications
10/2003 - 6/2004
SSSI for Lucent Technologies
Contractor / Freelance
- customer service providing guidance and support to technical personnel regarding communications training and equipment; data entry, coordinated with scheduling demand for training, other duties.
11/2001 - 1/2003
Hewitt Associates
Individual Contributor
- resolved complex and critical problems for participants in a bank 401k plan, some work in health benefits and pension, data entry, customer service, phone/email communication, interpersonal skills important to obtain cooperation from other departments, trained and coached others, project coordination.
Education
2005
Master Degree
University of Phoenix
- Continuing Education
1998
Certification Degree
NYSE
- Series 7
1993
Bachelor Degree
Western Michigan Univeristy
- Economics