Managing dynamic and creative customer service organization.

COMPANY	POSITION HELD	DATES WORKED
All Language Translations	(Confidential)	1/2005 - /2003
Pall Corporation	(Confidential)	8/2000 - 1/2005
Digital Equipment Corporation	(Confidential)	9/1980 - 10/1999

SCHOOL	MAJOR	YEAR	DEGREE
University of Massachusetts	Liberal Arts & Sciences	1979	Bachelor Degree

Highlights:

Over fifteen years in a management capacity in customer service, sales and order administration.

Companies I like:

Siemens, GE, Honeywell, Comcast, Time Warner, Exxon....

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service
• call center

-Employee Development -Customer Relationships