Secure stable and gainful employment in direct alignment with my background and experience in Customer Service, Facility Management and Health & Safety. Greatest achievements include providing safety education and instruction to contribute to public safety.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Consultant	3/2007 - Present
The Club at Key Center	Evening Supervisor	5/2005 - 7/2006
The Residence Inn by Marriott	Facility Attendant and Head Lifeguard	5/2002 - 9/2003
Education and Training at American Red Cross, Greater Cleveland Chapter	Instructor	10/1995 - 7/2006

SCHOOL	MAJOR	YEAR	DEGREE
The University of Toledo	Recreation and Leisure Studies	2000	Master Degree
The University of Toledo	Sports Management	1996	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Website	LinkedIn	media url	Professional Networking

Highlights:

· Accomplished seamless turnover and execution of all hotel events 174 suite hotel. · Associate of the Month with the Residence Inn by Marriott in Beachwood for January 2003. · Awarded Volunteer Appreciation by The Greater Toledo Area Chapter of The American Red Cross in September 1998 and 5 Year Service honors by The Greater Cleveland Chapter of The American Red Cross in June 2000. · Only Intern of seven Toledo Mud Hens Interns to serve on the Executive Committee of The Northeast Ohio Save-A-Life Committee from August 1997 to June, 2000 coordinating organizing, long range planning and instruction of mass training the community of 300 people per year in early recognition, CPR, and medical attention.

Companies I like:

Marriott, Hilton

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Facility Management
• Health and Safety

FACILITY MANAGEMENT · Planned, directed and, through subordinates, supervised facility management services including aquatic facility maintenance, repair and improvement of a 25,000-gallon pool and 900 gallon whirlpools (including D.E. filters, pumps, Chemtrol Units, as well as balancing and treating), custodial services and security operations. Coordinated building and maintenance activities to obtain optimum production and utilization of personal and equipment; billed, reported to and advised clients regarding treatment and preventative maintenance of pools, generated and integrated sales reports. · Developed job descriptions; successfully recruited, hired, trained, supervised, scheduled and evaluated staff; recognized, developed and enforced operating and safety standards and procedures; established and enforced operating and safety standards and procedures for maintenance services and repair; gave direction, resolved problems, prepared work schedules and set deadlines to ensure completion of services. HEALTH AND SAFETY · Instructed multiple Health & Safety courses for over 400 people; coordinated and taught in-service training in a variety of Health, Safety and First Aid courses. Research and coordinate the development of in-service training of a Bloodborne Pathogens Training Program specific for aquatics that incorporates the use of an interactive video, Facilitator’s Packet and Resource Library. · Annually spoke and represented The Greater Cleveland and The Greater Toledo Area Chapters of The American Red Cross.