Visionary and energetic leader that is resourceful, communicative, and a developer of people.

COMPANY	POSITION HELD	DATES WORKED
Frontrunners, Inc.	(Confidential)	9/2004 - 8/2006
(Confidential)	(Confidential)	12/2002 - Present
RTM Restaurant Group	(Confidential)	7/1998 - 5/2003
Taco Bell Corp./YUM! Brands	(Confidential)	12/1992 - 6/1998

SCHOOL	MAJOR	YEAR	DEGREE
Purdue University	Industrial Management/Engineering	1985	Bachelor Degree

Highlights:

? Grew restaurant average unit volume by 43% or $250 million during restaurant tenure;? Implemented profit improvement projects that saved companies over $75 million over career;? Exceeded operating plan and efficiency rates each year by an average of 15% while in food manufacturing;? Increased overall revenue by more than 67% while at RTM and by 48% while at Taco Bell Corp.;? Improved bottom line profit by more than 25% per year for fourteen (14) year tour of duty in restaurants;? Lead RTM with highest employee satisfaction rating of 85% for five (5) consecutive years;? Supervised the site selection, development, and opening of 100+ free-standing restaurants; ? Improved customer satisfaction at Taco Bell, Arby’s & Rally’s with hospitality ratings that averaged 91.5%;? 93% of Arby’s units received Franchise Field Audit scores of A/B (#1 in Arby’s Inc. system);? Turnover of 11% from unit to director level, and crew turnover of 108% during in restaurant tenure; ? Built consulting & recruiting business from 0 to over 50 active clients;? Placed over seventy-five (75) unit to vice president level candidates with 95% retention.

Companies I like:

Starbucks, Dunkin' Brands, Coca Cola, Staples, Best Buy, Blockbuster

Experienced in Business Development
Experienced in Strategic Planning
Organizational Process Design
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Design Organizational Process
Business Analysis
Sales Force Automation
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Operations expert
• Business builder
• consultant

Built customer satisfaction oriented culture, Increased market presence & sales per unit