Creative professional dedicated to extreme customer service with extraordinary communication and leadership skills. Excellent problem-solving skills.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	4/2003 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Bethany College	Social Work	1982	Bachelor Degree

Highlights:

Academic Support Manager: Current. Director AIDS Hotline for state of DE. Small Business Owner (organic dog biscuits, grooming, obedience training)

Companies I like:

Biogen-Idec, Ford, GM, Whole Foods

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• data entry
• management
• health
• customer service

Brought merchandise packaging/sales to website (never done before). Developed training program for call center employees.