Seasoned managerial professional with exceptional communication, interpersonal, leadership and innovation skills. Dedicated, charismatic, motivated, inspirational

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	9/2002 - Present

SCHOOL	MAJOR	YEAR	DEGREE
St Vincent College	Biology	1992	Bachelor Degree

Highlights:

Recruited and Trained 75 new employees in one week to successfully sell $1.5 million in ticket sales in one day for Disney's "The Lion King". Reduced staffing budget for 3 consecutive years by redesigning and monitoring scheduling procedures while maintaing a high level of customer service. Created and implemented incentive programs to increase staff productivity and morale. Increased customer satisfaction and reduced customer complaints.

Companies I like:

Warner Bros., Disney, Clear Channel, The Kennedy Center

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Requirements Analysis & Specification
Leadership

• Management

Presently train and supervise over 60 employees for the largest non-profit arts organization in Western Pennsylvania, Created and instituted programs and standards that have greatly increased staff efficiency and reduced overhead.