Description
Resourceful, thoughtful Help Desk worker with outstanding ability to work with customers remotely.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Team Member | 8/2007 - Present |
| IBM | I/T Specialist | 8/1997 - 10/2004 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Douglass College, Rutgers University | Computer Science | 1995 | Bachelor Degree |
Accomplishments
Job Skills
| P&L responsibilities |  |
| Presentation | |
| Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
| Software Implementation | |
| Leadership | |
Keywords
Responsibilities
Provided Help Desk Level 3 Support for current software applications to small customized tool suite.
Provided Help Desk Level 3 and Testing support for developing software tool.
