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Theresa S

Incident management bull dog

Occupation:

Business Analyst

Location:

Anza, CA

Education Level:

Master

Will Relocate:

No

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Dedicated Incident/Outage manager in IT

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 1/1999 - Present
Continental Cablevision (Confidential) 3/1993 - 7/1996
Telecommunications, Inc (Confidential) 6/1989 - 3/1993
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SCHOOL MAJOR YEAR DEGREE

University of Phoenix MBA - Technology Management 2005 Master Degree
California State University, San Marcos Bachelor of Science - Business Administration, High Technology Management 1998 Bachelor Degree
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Highlights:

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Responsible for facilitating incidents that occur on the Midrange and Mainframe platforms, as well as the Network and mass desktops to lower Mean Time to Restore (MTTR).
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