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The Human Touch to Tech Support

Experienced tech support in telephone and face-to-face environments. Good listener, clear thinker and good communicator. Adjusts responses to technical level of client

Application Support

Woodland Hills, CA

About Me

Industry:	Information Technology
Occupation:	Application Support
Highlights:	� Sverdrup Special Recognition Award for dedicated service during the ESS II transition (changing from an old Navy contract to a new one).� Appreciation Award for dedication and outstanding contributions resulting in a smooth transition to the year 2000.� Outstanding Group Achievement Award for outstanding Information Technology Support to the Naval Systems Group.� Outstanding Group Achievement Award for my participation in the on-going quality of in-house Security that has made it possible for our company to receive the Cogswell Security Award.
Ideal Companies:	Affinity Group, Inc. Ventura, County of Ventura

Education level:	Bachelor
Will Relocate:	Yes
Location:	Woodland Hills, CA

Major Responsibilities

1. Provided database programming to an electronics firm that simplified the ordering of parts from varied suppliers. 2. Provided expert database instruction in MS Access 2003 to employees of the City of Santa Clarita.