Occupation:Customer Service Manager |
Location:Olney, MD |
Education Level:Bachelor |
Will Relocate:YES |
Description
Strong Work Ethic, Friendly, Multitasker, Ambitious, Problem Solver
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Concur Technologies | (Confidential) | /2004 - /2006 |
| Henry M Jackson Foundation | (Confidential) | /2002 - /2004 |
| Origene Technologies | (Confidential) | /1999 - /2002 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| University of Maryland at College Park | Microbiology | 2001 | Bachelor Degree |
Accomplishments
Highlights:
Started with company and in 2 years was promoted to manage the support group that supports over 3000 customers.Companies I like:
UCG, Waste Management, Safeway Corporate, Microsoft, Dell, Best Buy Corporate, Sears Corporate, Marriott Corporate
Job Skills
| Hard Worker |  |
| Leadership | |
| Problem Solving | |
| Interpersonal Skills | |
| Written Communication | |
| Verbal Skills | |
| coaching | |
| Time Management | |
Keywords
Responsibilities
Client Satisfaction- To ensure the client is happy with the service we provide in client support.
Account Management- To manage key accounts to ensure they get the best treatment and have direct access to supervisor/upper level support if needed.
