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Joshua R

Account Management/Client Service

Occupation:

Customer Service Manager

Location:

Olney, MD

Education Level:

Bachelor

Will Relocate:

YES

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Strong Work Ethic, Friendly, Multitasker, Ambitious, Problem Solver

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COMPANY POSITION HELD DATES WORKED

Concur Technologies (Confidential) /2004 - /2006
Henry M Jackson Foundation (Confidential) /2002 - /2004
Origene Technologies (Confidential) /1999 - /2002
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SCHOOL MAJOR YEAR DEGREE

University of Maryland at College Park Microbiology 2001 Bachelor Degree
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Highlights:

Started with company and in 2 years was promoted to manage the support group that supports over 3000 customers.

Companies I like:

UCG, Waste Management, Safeway Corporate, Microsoft, Dell, Best Buy Corporate, Sears Corporate, Marriott Corporate

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Client Satisfaction- To ensure the client is happy with the service we provide in client support. Account Management- To manage key accounts to ensure they get the best treatment and have direct access to supervisor/upper level support if needed.
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