Analytical, insightful, and highly creative executive-level professional with a multi-year track record of success in exacting, complex environments.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	5/2007 - Present
Siemens Government Services	(Confidential)	12/2002 - 5/2007
Getronics	(Confidential)	12/1997 - 12/2002
Telos	(Confidential)	4/1997 - 12/1997
Maxima	(Confidential)	4/1996 - 4/1997

SCHOOL	MAJOR	YEAR	DEGREE
Dallas Baptist University	MIS	2004	Master Degree
Dallas Baptist University	Finance	1994	Bachelor Degree
National Education Center	Electronic Engineer Technology	1990	Trade School Degree

Highlights:

FUNCTIONAL MANAGER / PROJECT LEADER 2002 - PresentSIEMENS GOVERNMENT SERVICE Dallas, Texas Provide highly effective leadership managing daily business functions supporting the Department of Homeland Security’s (DHS) Citizenship & Immigration Services system management engagement. Collaborate closely with senior client executives and managers locally and in Washington, DC, defining needs and creating cost-effective strategic solutions and alternative approaches for network, servers, workstations, and peripherals. ? As Functional Manager, build and supervise IT teams for both routine and special service delivery. Assign tasks, schedule projects, and oversee efforts. Offer training to staff members to increase professional competencies critical to organizational efficiencies, contract fulfillment, and client satisfaction and loyalty. Managed HR requirements for Siemens personnel. ? As Project Manager, lead major projects from conception through delivery and final customer approval. Source and recommend hardware and software costs with approved vendors, define project requirements, and supervise execution of projects, including troubleshooting issues and maintaining schedules and budgetary expectations. ? Major projects as Project Manager include a 1,200 workstation upgrade, including replacement of 800 PCs, upgrading the memory in 400 machines, and new workstations configured to specialized DHS requirements. Directed the successful, on time upgrade of the main database server, migration of entire organization from Novell to Active Directory, and managed migration from CCMAIL to Exchange / Outlook electronic mail application. SITE MANAGER 1997 - 2002GETRONICS GOVERNMENT SOLUTION Dallas, Texas Directed IT personnel providing highly efficient system support for 1,200+ federal immigration employees throughout Dallas, including during complex, challenging changeover after the creation of the Department of Homeland Security. ? Maintained complex contractual SLAs through hands-on technical management, effective strategic planning in partnership with company and DHS executives and senior managers, employee training and support, and effective budgeting, scheduling, troubleshooting, and network administration. ? Created an environment of focused achievement and open communications with assigned employees. Maintained high morale contributing to lower turnover and consistently excellent job performance. ? Projects managed included a large-scale 450+ workstation installation and configuration initiative, a main database server upgrade conforming to high security standards, migrating entire organization from Novell 3.12 to 4.x, and migration and configuration from GroupWise to Lotus CCMAIL. SENIOR COMPUTER SPECIALIST 1996 - 1997TELOS / MAXIMA Dallas, Texas Interfaced and supported up to 800+ Department of Justice Immigration and Naturalization Service users. Effectively maintained standalone and networked laptops, desktops, servers, and workstations.? Remained cognizant of specialized federal government requirements, with strong emphasis on system and operational security. ? Took part in technology planning efforts, remote and onsite user training, reporting, and project costing and budgeting, as well as training junior employees to meet contractual requirements. ________________________________________ACADEMIC CREDENTIALSMBA – INTERNATIONAL BUSINESS & MANAGEMENT OF INFORMATION SYSTEMS 12/2004Dallas Baptist University Dallas, TexasBACHELOR OF BUSINESS ADMINISTRATION – FINANCE 8/1994Dallas Baptist University Dallas, TexasBACHELOR OF SCIENCE – ELECTRONIC ENGINEERING TECHNOLOGY 1/1990National Education Center Tampa, Florida________________________________________CERTIFICATES & LICENSESITIL: Information Technology Infrastructure LibrarySecurity clearance – Top Security________________________________________REFERENCES AND FURTHER DATA PROVIDED UPON

Companies I like:

Siemens, Ford GM, Lockheed Martin

Project/Program Management
Strategic Planning
Design Organizational Process, Design for Six Sigma (DFSS)
Performance Reporting and Analytics
Profit and Loss (P&L) Responsibility
Microsoft Office
Operational Excellence
Presentation Skills
Business Writing Skills
Business Analysis
Sales Force Automation
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• IT Management Professional

Presently lead a group of highly qualified IT team on a government contract. Involved in company wide major government projects.