Highly motivated individual that has strong background in customer satisfaction, analytical experience and technical knowledge. Able to adapt to changing and advancing technologies. Willing to join a company that allows for advancement based on exceptional performance and contribution to corporate growth.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	9/2004 - Present
Saab Cars USA, Inc.	(Confidential)	11/1994 - 9/2004
Saab Cars USA, Inc.	(Confidential)	11/1994 - 4/1998
EDS (Electronic Data Systems)	(Confidential)	3/1992 - 11/1994

SCHOOL	MAJOR	YEAR	DEGREE
University of Phoenix, Metro Detroit Campus	M.B.A. Global Managment	2007	Master Degree
University of Michigan, Flint, MI	B.B.A. Marketing Managment	1981	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Book	7 Steps of Highly Effective People	media url	Motivational
Magazine	Fortune	media url	Business

Highlights:

Companies I like:

I do not know yet

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Business Analyst
• Automotive
• Data Mining
• Global Management

Implemented procedure to streamline audio exchange process that reduces warranty costs of retail units sold to dealers from parts distribution center. Developed training programs of AS400 systems for warranty data query analysis and CARS Migration groups.