Distinguished military career leading the planning, management and administrative operations of organizations throughout the U.S. and abroad. Personable and persuasive in communicating creatively with thousands of customers from all cultures and economic levels. Linguist qualified in Spanish by the Unites States Army, self-motivated and confident in making independent imperative decisions.

Highlights:

Worked unbelievably under pressure during Operation Iraqi Freedom II. Was deployed for a year and endured several moments of hardship and remarkably managed to Maintain 100% accountability of personnel and equipment worth over $2.5 million. During Operation Iraqi Freedom II: responded to short fuse timelines and ensured prompt turn-ins, Processed over 300 Awards and 300 Officer and Non-Commissioned Officer Reports, and maintained extensive financial records and funds for unit and company.

Companies I like:

Kaiser Permanente Hospital, Chevron, Military Civilian, Pacific Bell, Ford, Veteran Hospital, IRS, Immigration Services

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Supervised the personnel office operations. Reviewed personnel files, updated training records recorded personnel actions and supervised the hiring/firing process as well as instructed military admin/human resources training. Single-handedly ran operations for two years without any assistance in a job which required 5 qualified personnel for support to 135 soldiers. Managed to keep deadlines and successfully process all actions in an office with little to no personnel. Resolved a wide range of customer problems, applying diplomacy and assertiveness to personnel actions, salary and payment problems, management decisions, and culture/communication barriers. Supervised 6 soldiers, counseled them in their rights and responsibilities (initial, monthly and corrective) concerning on-the-job problems and issues. Ensured their records and training were kept up-to-date. In addition instructed and cross-trained incoming soldiers on how to manage the office in case of an absence. Processed over 300 Awards/Merits and 300 Officer and Non-Commissioned Officer Reports and Performance yearly in a timely and efficient matter.