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Ralph O

Professional Customer Service Manager

Occupation:

Customer Service Manager

Location:

Magnolia, AL

Education Level:

Bachelor

Will Relocate:

YES

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Knowledgeable, flexible, think outside the box, always pursuing additional market share

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COMPANY POSITION HELD DATES WORKED

Acumed LLC (Confidential) 4/2006 - 10/2006
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SCHOOL MAJOR YEAR DEGREE

Management Science Business 1975 Bachelor Degree
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Highlights:

I have managed both inbound and outbound business to business, Customer Service as well as the external job quote function and price management. Additionally, I have developed and managed operational budgets in excess of a million dollars, normally coming in at or under budget I have serviced all major primary business channels: OEM, Contract Manufacturers, Distribution, Manufacturers Reps, Global Accounts, and Direct Sales.

Companies I like:

Ralston, IBM, IGT,

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Much of my career has involved supporting internal and external customers of manufacturing operations. This includes frequent visits to strategic customers sites for problem solving or new opportunities, working with the local sales representative that services the account. My career has encompassed managing strategic accounts, business development, multi-division operations both domestic and international, often with high dollar value transactions, tight time constraints for order fill and managing Customer Specific Requirements.
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