High-energy, results-driven business partner experienced in customer care, problem-solving and communication skills. Record of achievements in developing quality processes, recruiting, planning and organizing, new hire training, development of reward and recognition programs.

COMPANY	POSITION HELD	DATES WORKED
Zebra Technologies	(Confidential)	6/2005 - 7/2007

SCHOOL	MAJOR	YEAR	DEGREE
Keller Graduate School of Management	Human Resource Management	2003	Master Degree

Highlights:

* led process development team * managed 30 people in a call center environment * recruiting new employees

Companies I like:

GE, Hospira, Cancer Treatment Centers of America, Cardinal Health, Baxter, Abbott

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Human Resources
• Process development
• Customer Support

Recruiting for talented staff, set, maintained and achieved goals for phone quality and developing and documenting processes.